WHO WE ARE
Chedza is a Tshivenda word meaning “light”. Our logo depicts a lighthouse standing firmly and as an unshaken edifice on the African continent, casting light into the world around it.
Chedza remains the leading provider of professional loss adjusting, claims administration, business/legal process outsourcing and related ancillary services in South Africa, Sub-Saharan Africa and the Indian Ocean Islands.
Chedza is a proudly South African company, a B-BBEE Level 1 Contributor, 100 % black owned with 59.8 % of the shareholding being held by black women. Our geographical footprint and new, innovative market leading initiatives serve the best interests of the insurance industry, locally and internationally.
Our company has traditionally traded under the Crawford International banner in South Africa.
From 2006 we slowly forged our own true African identity and in 2014, Chedza acquired 100% shareholding in the South African trading entity.
The result is a South African owned and managed company with a link into the world beyond through Association Agreements with Crawford International and other leading partners in the international insurance industry.
Our experience is undoubtable and dependability well proven.
We have a national footprint with offices in Johannesburg, Durban, East London, Port Elizabeth and Cape Town as well as representation in 44 Sub-Saharan African countries.
In 2022 we proudly launch a new identity: truly, unapologetically and unmistakably African.
As Chedza, our wealth of experience and global networking is supported by an integration of local expertise and region-specific knowledge.
No claim is too small or too complex. We will ensure that the correct outcome is achieved through in-depth investigations into the circumstances and cause of damage, managing the Insured’s claims expectations, reporting timeously and regularly to our principals and where appropriate, retain expert consultants and legal advisors.
We recognise the importance of accurate claims determination that complies with policy terms and conditions. Our independent recommendations will always reflect our impartiality and the ethical standards demanded by the industry.
LOSS ADJUSTING SERVICES
BUSINESS PROCESS OUTSOURCING
Chedza provides Business Process Outsourcing (BPO) solutions to external third-party organisations and performs essential business functions which are tailor-made according to our clients’ business requirements.
Our primary goal is to reduce costs, free up time, and allow clients to focus on core aspects of their business. We provide both front and back-office support, including claims administration and payment solutions. We also provide direct customer services to clients.
From market-leading fire investigation to technical expertise in forensics and business continuity – Chedza is the partner of choice for risk mitigation.
When risk escalates, so does the level of expertise required to manage it. Chedza has a team of in-house specialists that have extensive skills and experience in various types of claims and investigations to provide legal, forensic, engineering, property, quantity surveying, fire and commercial claims solutions.
Chedza provides professional insurance claims validation and forensic investigation services to a wide range of organisations, including insurers, banks, retail and manufacturing companies, import and export businesses, state owned entities, law firms, regulators, loss adjusting firms and safety and security organisations. Our goal is to build long term relationships with clients through our professional and ethical services.
We will assemble a fit-for-purpose, multidisciplinary team with the appropriate subject-matter experience and skills for any assignment.
GET IN TOUCH
When you need transparent systems and business processes you absolutely can rely on – speak to us today.
From market-leading fire investigation to technical expertise in forensics and business continuity – Chedza International Loss Adjusters is the partner of choice for mitigating risk.
AREAS OF OPERATION
Our service offering has vast geographical reach into both Anglophone and Francophone countries with in Sub-Saharan Africa and the Indian Ocean Islands. We have created a network of skilled resources within these territories. They are not only capable of claim validation, but are also seasoned local investigators, culturally aligned with their respective environments.
This team is critically important in African cross-border claim validation, loss adjusting and investigations. Local representation addresses language, legislative and regulatory aspects as well as cultural, religious and various other associated challenges in these specialised assignments. This enables us to significantly reduce travel costs and turnaround times.
Our African footprint makes us unique.
5 REASONS TO CHOOSE US
A Global Network
We are associates of
Crawford and Company.
Not Just a Loss Adjusting Firm
5 REASONS TO
Not Just a Loss Adjusting Firm
CHEDZA INTERNATIONAL LOSS ADJUSTERS (PTY) LTD
Reg No 1983/002291/07
© Chedza International Loss Adjusters 2022
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